Yes, your payment is completely safe. We work with one of the most secure payment platforms, Paypal, whose purchase protection programmes help protect your purchases on and off Neon Boots.
Yes, You can cancel your order after placing it as long as it hasn’t entered in the process of packaging and shipping. You can request cancellation sending an email to firstname.lastname@example.org
Just contact us and we will change them at no extra cost ;) (only EU)
Yes, no problem ;) Just contact us. All you have to do is send us an email at email@example.com.
A return/refund/change does not apply in case you requested to have your boots stamped, except if there is a manufacturing defect.
You can order your Neon Boots selecting "Order" within sizes (Last option). You´ll receive your Boots Neon receive in 3-4 weeks max ;) (Usually you'll receive them before because new pairs are arriving constantly).
If you prefer you can contact us and we'll notify you when available (only notification, we can not reserve ;))
Please go to our Purchase Process section by clicking here, step 6 describes how to use your coupon, it’s quite simple ;)
Just follow the process described here, it’s very easy ;)
No size? You can back order your Neon Boots ;) (Available in some models)
1º You can order your Neon Boots clicking " Order if your size is Sold Out" (1) and then " Buy " (2)
2º Please tell us your size in the order details (3). You can also reply reply the confirmation email that you receive after checkout (4). Don't Worry if you forget it, we´ll contact you ;)
You´ll receive your Neon Boots in 3-4 weeks max ;) Usually you'll receive your Neon Boots sooner because new pairs are arriving constantly.