How can I pay?

What forms of payment can I use?

You can pay by Credit Card or Wire transfer.


Credit Card

We use the payment platform Stripe, which accepts VISA, Mastercard and American Express, as well as your Paypal account.

Paypal is the leading system in online payments.

 

Wire Transfer

If you don’t have a credit card and/or prefer to pay by wire transfer, send us an email to hello@neonboots.com

Keep in mind that we would not send your order until we receive payment, so delivery may take an additional day or two.

 

Where can I find the security code of my credit card?

If your credit card is VISA or Mastercard, security code is the 3-digit number on the back of your card. 

If you have an American Express card, the security code is the 4-digit number on the front of the card, right above your card number.

 

My credit/debit card was rejected ¿How can this be?

There might be a few reasons for rejecting a card. First, make sure you have introduced your credit card details correctly. Also check that your card has not expired and/or being cancelled or not enough balance.

Please check with your bank to any difficulty related with the acceptance of your card.

 

I need invoice, how can I get it?

If you want invoice of your order, please resend us the mail confirmation of your order along with your billing details to hello@neonboots.com. We will send it by email as quickly as possible ;)

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