Shipping

Shipping costs

There are no costs if shipping to the European Union.

 

When would I receive my order?

Delivery usually takes between 3-5 working days depending on destination (Europe, 1-3 weeks Rest of The World). For special requests like stamping your Neon Boots, delivery takes an additional week.

 

What happens if I receive my order and the boots doesn’t fit properly (too big or too small), if I prefer another model or refund?

Just contact us and we will give you details for change at no extra cost ;) (Only Europe). Returns have no charges or fees ;)

A return/refund/change does not apply in case you requested to have your boots stamped, except if there is a manufacturing defect.

 

What happens if I received a damaged product?

As soon as you receive your order and tell it has been damaged, please contact our contact our Customer Care Team sending an email at hello@neonboots.com and we will solve it immediately ;)

Join Our Newsletter
Size Guide