There are no costs if shipping to the European Union.
Delivery usually takes between 3-5 working days depending on destination (Europe, 1-3 weeks Rest of The World). For special requests like stamping your Neon Boots, delivery takes an additional week.
Just contact us and we will give you details for change at no extra cost ;) (Only Europe). Returns have no charges or fees ;)
A return/refund/change does not apply in case you requested to have your boots stamped, except if there is a manufacturing defect.
As soon as you receive your order and tell it has been damaged, please contact our contact our Customer Care Team sending an email at firstname.lastname@example.org and we will solve it immediately ;)